If you’re an Amazon seller using Fulfillment by Amazon (FBA), you might be losing money without knowing it. Products get lost, damaged, overcharged, or mishandled by Amazon warehouses. But don’t worry—Amazon FBA reimbursement is the process of getting your money back for such issues.
In this guide, you’ll learn exactly what FBA reimbursements are, how they work, and how to claim what Amazon owes you.
✅ What is Amazon FBA Reimbursement?
Amazon FBA reimbursement is the process of recovering money from Amazon when your inventory is:
Lost in their fulfillment centers
Damaged by Amazon staff
Returned by customers but not restocked
Overcharged for FBA fees (due to incorrect weight/dimensions)
Destroyed or disposed of without your consent
Amazon promises to reimburse sellers for such issues—but you often have to manually check reports and file claims.
???? What Types of Issues Qualify for FBA Reimbursement?
| Issue Type | Reimbursable? | Details |
|---|---|---|
| Lost inventory | ✅ Yes | Items go missing in FBA warehouses |
| Damaged inventory | ✅ Yes | Amazon damages your units |
| Customer refund, no return | ✅ Yes | Customer refunded but didn’t return the item |
| Destroyed/disposed inventory | ✅ Yes | Amazon removes inventory without valid reason |
| Overcharged FBA fees | ✅ Yes | Amazon calculates wrong size/weight |
| Shipment quantity mismatch | ✅ Yes | Sent 200 units, Amazon received 180 |
???? How to Claim Your Amazon FBA Reimbursement
You can claim FBA reimbursements in two ways:
1. Manual Claim Filing
Log in to Seller Central
Go to
Reports > Fulfillment > Inventory Adjustments
Cross-check with your Returns and Payments reports
Gather proof (invoices, shipment IDs, SKUs)
Open a case:
Help > Get Support > FBA Issue
Submit the issue with complete details
⏱ Time Limits:
Lost/Damaged: Claim within 18 months
Overcharged Fees: Claim within 90 days
2. Use an Amazon FBA Reimbursement Service
If you don’t want to manually audit your account, use a professional FBA reimbursement service. These services automatically scan your data and file claims on your behalf.
Top Amazon FBA reimbursement tools:
GETIDA – Industry leader, only charges if money is recovered
SellerLocker – Powerful analytics for high-volume sellers
Helium 10 Refund Genie – Included with Helium 10 plan
Refully – Great for international sellers
AMZRefund – Hybrid of manual and automated solutions
✅ These tools are TOS-compliant, safe, and highly accurate.
???? Why Sellers Miss Out on Amazon FBA Reimbursements
Not aware of errors in reports
Don’t check reports regularly
Assume Amazon auto-refunds everything
Don’t have time to manually file claims
That’s why 95% of sellers never claim the full amount owed to them.
???? How Much Can You Recover?
Depending on your sales volume, you could be missing:
???? $500–$2,000/month for small sellers
???? $5,000+/month for large sellers
These aren't future profits—they're your money that Amazon already owes you.
???? Is It Safe to Claim Reimbursements?
Yes—if done correctly. To stay compliant:
Avoid mass-automated tools
Don’t file false claims
Keep solid documentation (invoices, shipment records)
Amazon allows manual or authorized claims, but repeated abuse of the system can lead to account suspension.
???? Pro Tips to Maximize FBA Reimbursement Recovery
Audit your account every 30–60 days
Always download and compare Inventory Adjustment Reports
Use software tools to cross-check returns and shipments
Keep your FBA fee preview reports for weight/size errors
Hire a professional Amazon reimbursement expert if needed
???? Summary: Why You Should Care About Amazon FBA Reimbursement
| Reason | Benefit |
|---|---|
| Recover lost money | Boost your profit margin |
| Detect Amazon errors | Hold Amazon accountable |
| Save time & effort | Use software or services |
| Improve cash flow | Get back thousands in unpaid refunds |
???? Final Thoughts
If you’re serious about your Amazon business, you can’t afford to ignore FBA reimbursement. This isn’t a bonus—it’s your rightful money. Whether you audit manually or hire a professional, reviewing your account regularly is key to long-term success.